Customer are advised to get their balances confirmed from the Manager at the end of every month in their own interest and obtain a Balance Confirmation letter in the prescribed form from the concerned Manager duly signed by him affixing the Manager’s Seal thereof.
Customers should also to retain counterfoils of all their Deposit Slip/Pay-in-Slips Receipt relating to their Accounts with the Bank Branch till the Balance confirmation certificates are received from the Manager and satisfied with the Balance as shown in the confirmation certificate and pass book entries indicating the balance in their respective accounts.
Any discrepancy found should be brought to the notice of the Manager immediately on receipt of the confirmation certificate/updated pass book failing which Bank shall not entertain any complain or be held responsible for such discrepancy. Customers must also keep his/her Pass Books, Cheque Books, Counter-foil Receipts of Deposit /Pay-in-slips etc. In safe custody.